FAQ
How can I contact you?
Our Customer Care team is here to assist with any enquiries, including sizing and orders.
Please submit your message through the contact form below and we will respond as soon as possible.
Which size should I order?
For personalised sizing support, please send us your usual clothing and bra size via the contact form.
You may also refer to our Size Guide above for full measurements.
Most styles are designed to fit true to size unless otherwise noted.
Do you offer a welcome offer?
Yes. Sign up to our mailing list to receive an exclusive welcome offer, as well as first access to new collections and limited releases.
What is your return policy?
We offer 14-day returns or exchanges on eligible items. Swimwear must be unworn, with hygiene stickers and tags in place. For full details, please refer to our Returns Policy.
How do I care for my swimwear?
To preserve the colour, fit, and fabric quality:
- Hand wash in cool water only
- Rinse thoroughly after wear
- Dry flat in the shade
- Do not machine wash or tumble dry
- Avoid direct contact with oils, sunscreen, and rough surfaces
Store in a cool, dry place
What payment methods do you accept?
We accept major credit cards, Apple Pay and PayPal.
When will my order arrive?
Shipping times vary by destination.
Standard delivery typically arrives within 4–11 business days after dispatch.
How do I track my order?
Once shipped, you will receive a tracking link via email.
If you have not received this, please check your spam folder or contact us for assistance.
Are duties or customs fees included?
Import duties and taxes may be applied by your local customs authority.
These fees are not charged or controlled by us. For further information, please contact your local customs office.
What if my item arrives damaged or faulty?
If you receive an item that is not as expected, please contact us with photos of the issue. Our team will review and assist promptly.
Get in touch
Have questions about your order or a general enquiry?